About

About our Company

Williams Cranes is a Queensland owned and operated supplier of mobile cranes to a broad range of industries.
Established since 1988, the company operates 24 hours a day, 7 days a week, specialising in taxi hire, dry hire, equipment hire, and short and long-term site work.

 

Our diverse fleet ranging from mini crawlers, frannas, and truck mounts, through to all terrains and lattice booms makes us the go-to company for all your lifting needs.

 

Drawing on the proficiency of key personnel, Williams Cranes can provide expert and innovative solutions to enable lifting jobs to be performed professionally, safely and cost effectively.

 

We strive for excellence in customer service, crane crew competency and equipment reliability, to deliver absolute commitment to safe and efficient work practices.

 

7 Days a Week, Anytime, Anywhere!

Quality Management

Williams Cranes & Rigging is dedicated to the policy of ensuring that the quality of its services always fully meets the
requirements of its customers. The goal of the company is to consistently achieve a high level of customer satisfaction.

 

We believe in the concept of client and supplier working together in pursuing this policy and continually striving for
improvements in service quality. Our pledge is to establish lasting relationships with our customers by providing
them with products and services that meet or exceed their expectations and requirements.

 

The company strives to provide expert and innovative solutions to enable lifting jobs to be performed quickly, safely
and cost effectively. Moreover, we will look at our service provision processes to identify the potential for errors and taking the necessary action to eliminate them.

 

Williams Cranes & Rigging will consistently review and improve on services to ensure tasks are completed in the
most cost effective and timely manner for the benefit of all of our customers. We ensure that all our personnel understand and fully implement our policies and objectives.

 

The design and implementation of the Williams Cranes & Rigging Pty Ltd quality management system has been
influenced by the company’s particular business environment and risks associated with that environment. In
addition, the system has been structured to support the varying needs of the business, its particular objectives, the services it provides, the processes it employs and its size and organisational structure.

The implementation of the requirements of the ISO 9001:2008 international standard has been used to meet
customer and statutory and regulatory requirements applicable to products and services. The implementation and
interaction of the system processes are managed to produce the desired process outcome.

Work health and safety authorities closely monitor the crane hire industry. Williams Cranes embraces safety,
workmanship and customer satisfaction. We provide that all work is conducted to a high level of professionalism
while complying with relevant State Legislation, Regulations, Codes of Practice, Government and Industry Guidelines, Industry Best Practice and Australian Standards.

 

The company’s prime objective is to prevent and detect any non-conformity during supply of its services and to implement means to prevent its recurrence.

Safety

Our commitment to zero harm—Williams Cranes does not compromise on safety and is committed to providing a healthy and safe working environment.

 

We are committed to continually improving our safety processes and procedures and conduct regular audits of our safety programs in recognition of our continuous improvement focus.

 

Williams Cranes provides ongoing health and safety programs and training to our crane crews ensuring they maintain their high skill levels and maintain current industry practices.

Community

Williams Cranes is very proud to make donations to a variety of charities and community groups. The company is a
supporter of Smiling for Smiddy, MS Australia, Diabetes Queensland, Prince Charles Hospital Foundation – The Common Good, Beyond Blue, BeardsOn, and other charities.

Williams Cranes is a Humanitarian Partner of Australian Red Cross and makes monthly contributions to this
program. Additionally, funds are provided to contribute support to the Red Cross Telecross service which is a
network of services providing assurances to and improving the social connectedness and wellbeing of the elderly and people experiencing social isolation and vulnerability.